Interpersonal Communication - Listening Skills - Communication Essay

Interpersonal Communication - Listening Skills - Communication apprehension, Compliance-gaining method or Social Exhange theory and relational currencies (p. 22 - Essay Examplethe communicator may ignore the fact that his/her request is unrealistic or extremely dominant, so the good example is not a remedy against ones narrow-mindness or inability to empathize, i.e. extrapolate the other persons situation on his/her own conditions and companionship the same emotions and aspirations. It is also important to understand that those techniques should be used wisely, especially when combining some of them, as the sixteen strategies are quite diverse and a great deal incompatible with each other.The situations, described by Trenholm and Jensen acknowledge the need for reaching consent with a senior, who will be take awayed for providing her basement for noisy party. Another lesson study employs gaining compliance with a person, who will be asked for small service feeding the communic ators cat for two days. Another case contains the situation, when it is necessary to ask a stranger for a service, i.e. impose to him certain behavior. As one might assume, the component of persuasion is presented in all cases, so the scholars, referring to appropriate investigations, cerebrate that communicators are expected to build their requests in a friendly and polite manner, which would make him/her attractive to an interlocutor.The first strategy, promise, is associated with basic human needs and deriving motivations, which include the reference to mercantile human nature as a universal law. Rewards are gained as positive reinforcement which stimulates individuals to go ahead with their useful deeds. On the contrary, threat is used in order to intimidate an interlocutor, so the main precondition for this strategy is trust to the communicator, or, in some sense, asymmetric relationship amid the two persons (threats are often used with children, as they perceive negative rei nforcement a bit stronger than reward).Expertise is one more usable strategy, as it points to communicators knowledge of positive consequence, which